Via Neverwinter Unblogged I found out that there's been drama about an upcoming change to endgame gearing. Basically players require keys, which (among other things) can be bought from the Zen store, to unlock the reward chests at the end of a dungeon run. The rewards in these are random, and currently you have the option to decline the reward and retain your key for the next chest in hopes of a better roll. This will be changed so that the random reward is instead forced on you as soon as you decide to open the chest.
I honestly have no feelings about this because I'm too casual about endgame in Neverwinter to ever have worried about this kind of thing. (When I get to a dungeon chest, I open it and take the rewards no matter what because who knows when I'll see the next one? I always have way more keys than I'll ever need.) But it reminded me of the current SWTOR outrage about the planned changes to endgame loot in Knights of the Eternal Throne, which will also suddenly leave people at the mercy of RNG.
It's strange to see to see a similar situation from the point of view of an uncaring casual player, and makes me once again wonder about the respective sizes of the more outspoken (and often angry) parts of the player base.